FAQ

Community tourism is a travel approach where local residents actively participate in planning and managing tourism activities. It aims to ensure that tourism benefits are shared directly with the community, promoting cultural exchange, sustainable practices, and economic support for local businesses and initiatives.

Community tourism focuses on local engagement and benefits, involving residents in decision-making and ensuring that tourism profits support the community directly. In contrast, commercial tourism prioritizes profit and often relies on large-scale operations and corporate interests, which may limit local involvement and benefits.

Otithi is designed with communities at its core. Whenever a guest visits a community, the community receives direct monetary benefits. This sustainable approach enables communities to create a better future for themselves. In this way, guests have the opportunity to contribute directly to the community’s well-being.

Absolutely! We warmly welcome international travelers and ensure a seamless, comfortable, and enriching experience. Our trips are designed to be inclusive and enjoyable for guests from all backgrounds, with carefully planned itineraries, comfortable accommodations, and friendly guidance along the way. If you have any specific preferences or requirements, we’re happy to assist- just let us know, and we’ll do our best to make your journey truly memorable!

Yes, we're happy to help you customise your Otithi experience! To personalize your tour, please visit 

https://otithi.brac.net/book-a-consultation

Yes, all our tours are fully guided! Our expert guides will accompany you throughout the journey, providing local insights, stories, and history at both historical sites and during the activities. You'll experience each destination in depth, never having to explore alone!

Accommodation options include both double and twin beds, with capacity varying by location and package. For details, feel free to call or WhatsApp us at +880 1332-550542, or email us at otithi.support@brac.net.

 While accessibility may vary across locations, we aim to make every effort to accommodate the needs of travelers with disabilities. We are committed to providing a comfortable experience and will do our best to address specific needs as much as possible.

Payments can be made via mobile banking, card, or bank transfer. To confirm your booking, a 50% payment is required for bookings made at least two weeks in advance. The remaining 50% must be paid at least seven days before the trip date.

Additional costs will apply for any extra facilities or activities, such as extra night stay, personal shopping, that are not included in the package. Please note that transportation to and from the destination is not covered in the package, and you will need to arrange it independently.

While the package payment is completed before the trip, we recommend carrying cash for any shopping or personal expenses beyond what's included in the package.

Our guides will gladly assist you in finding ATM booths or currency exchange services during your trip. However, availability may vary depending on the location, so it’s wise to complete any necessary withdrawals or exchanges before your journey begins.

Our trips are designed to be accessible for various fitness levels, with activities that range from easy walks to more involved excursions. Please feel free to reach out if you have any concerns about specific activities, and we can assist in making adjustments to ensure your comfort.

We do not have any luggage limitations. However, during excursions, we recommend traveling light. You can store your luggage at the accommodation for convenience.

While we encourage participation in all activities to fully enjoy the experience, you are welcome to skip any that you prefer. Kindly inform us in advance so we can make necessary adjustments. Please note that the package price remains the same regardless of participation in specific activities once the trip has started.

We warmly welcome expectant mothers and are happy to make any necessary arrangements to ensure a comfortable experience. While facilities may vary by location, we ensure well-maintained transportation, secure accommodations, and a relaxing stay. We’re always ready to customise your journey based on your preferences!

Yes! Otithi’s travel plans are child-friendly, and we strive to ensure a smooth and enjoyable experience for families. We’re happy to tailor your experience based on your needs- just let us know how we can make your trip more comfortable for you and your little one.

For any questions or support, you can email, call, or message us on social media. Our contact details are:

Phone: 09610 800 700

WhatsApp: +880 1332-550542

Email: otithi.support@brac.net

Facebook: https://www.facebook.com/otithi.official/

Instagram: https://www.instagram.com/otithi.bd

To cancel or change your booking, please email otithi.support@brac.net with your request. Any adjustments will be credited to your Otithi wallet, in line with our Cancellation and Credit Policy.

Our package does not include travel insurance, but you may purchase one independently if you wish.

We ensure hygiene is well-managed at all accommodations and activities. Cleanliness levels may vary by location, but our tour guides will assist in maintaining safety and hygiene precautions during the trip.

We encourage you to review our itinerary and inform us if there are any conditions that may affect your experience. This helps us take necessary precautions to ensure your comfort and safety.